Privacy Policy
Far East Trading Co., Ltd. ('Far East Trading', 'we', 'us', or 'our') operates the website fareasttrading.jp. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services related to Japanese used car export. Please read this policy carefully. By using our website, you consent to the practices described herein.
1. Information We Collect
We may collect information that you provide directly to us, that we obtain automatically when you use our website, or that we receive from third parties.
a. Information You Provide
- Contact and identity information: Name, email address, phone number, and country or region when you submit an inquiry, create an account, or contact us.
- Transaction-related information: Details related to vehicle inquiries, purchase intentions, and communication regarding specific listings or export arrangements.
- Other information: Any other information you choose to provide in messages, forms, or correspondence with us.
b. Information Collected Automatically
- Usage data: Pages visited, time spent on the site, referring URLs, and general usage patterns.
- Device and technical data: IP address, browser type, operating system, and device identifiers, where applicable.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Process and facilitate vehicle inquiries, quotes, and export-related communications.
- Send you relevant information about our services and listings, where you have agreed or where permitted by law.
- Deliver and measure the effectiveness of our advertising (e.g. on Meta, Google, and similar platforms) and to improve our marketing.
- Improve our website, services, and user experience.
- Comply with legal obligations and protect our rights and the rights of others.
- Prevent fraud and ensure the security of our website and users.
3. Cookies and Similar Technologies
We may use cookies, web beacons, and similar technologies to collect usage and technical data. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. These technologies may also be used for advertising and analytics (see Section 4 below). You can control cookie settings through your browser; note that disabling certain cookies may affect the functionality of our website.
4. Advertising, Analytics, and Marketing
We may use advertising and analytics services provided by third-party platforms (such as Meta (Facebook and Instagram), Google, and similar partners) to show you relevant advertisements, measure the effectiveness of our campaigns, and improve our marketing.
- Pixels, tags, and similar tools: Our website may use tracking pixels, tags, or SDKs that collect or receive data (e.g. pages visited, actions taken, device and usage information) and that may be shared with these platforms for ad delivery, conversion measurement, and remarketing.
- Sharing with advertising partners: Information may be shared with Meta, Google, and other advertising or analytics partners in accordance with their policies. These partners may use the data for their own purposes, including ad targeting and measurement on their platforms and across the web.
- Lead ads and forms: If you submit information through an ad-based form (e.g. Meta Lead Ads or similar), we receive and use that information to respond to your inquiry and for related business purposes. The platform through which you submitted may also process your data according to its own privacy policy.
- Your choices: You can manage ad preferences and opt out of interest-based advertising through the relevant platform settings (e.g. Meta Ad Preferences, Google Ad Settings) and through your browser or device cookie controls.
5. Sharing of Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: With trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g. hosting, analytics, advertising, and marketing platforms such as Meta and Google), subject to confidentiality obligations and applicable data processing terms.
- Legal requirements: When required by law, court order, or governmental authority, or to protect our rights, safety, or property.
- Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it in accordance with our retention policies and applicable law.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is fully secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your data, or to object to certain processing. To exercise these rights or to ask questions about our data practices, please contact us using the details below. We will respond in accordance with applicable law.
9. International Transfers
Your information may be processed in Japan or other countries where we or our service providers operate. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take steps to ensure that such transfers are subject to appropriate safeguards where required.
10. Third-Party Links
Our website may contain links to third-party websites (e.g. social media, payment or shipping partners). We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the 'Last updated' date. Your continued use of our website after such changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact Far East Trading Co., Ltd. at:
For general inquiries, you can also use our inquiry form, or refer to our Terms and Conditions and FAQ.